Shipping and Return Policy

Shipping and Return Policy

Shipping and Return Policy

Money Back Guarantee/Return Policy

If you’re not satisfied with our mount for any reason, return it within 90 days of receiving it and get a full refund on the cost of the items. We do not refund the initial shipping cost. Consumer is responsible for return shipping costs. Contact Us before returning mount.

Shipping and Return Policy

Money Back Guarantee/Return Policy

If you’re not satisfied with our mount for any reason, return it within 90 days of receiving it and get a full refund on the cost of the items. We do not refund the initial shipping cost. Consumer is responsible for return shipping costs. Contact Us before returning mount.

Shipping and Return Policy

US Shipping and Sales Tax

All items ship out of Mooresville NC via FedEx Ground next day, unless noted otherwise. If you order before 2 ET we will usually get it out the same day. Shipping is free for a second mount and each item after that. We will send tracking info when your mount ships. Estimated shipping times are shown on the map below. We have to collect Sales Tax for Shipping in NC.

Shipping and Return Policy

US Shipping and Sales Tax

All items ship out of Mooresville NC via FedEx Ground next day, unless noted otherwise. If you order before 2 ET we will usually get it out the same day. Shipping is free for a second mount and each item after that. We will send tracking info when your mount ships. Estimated shipping times are shown on the map below. We have to collect Sales Tax for Shipping in NC.

Shipping and Return Policy
Shipping and Return Policy

Canada Shipping and Sales Tax

The shopping cart works for shipping to Canada, just select the correct province. The price on the website includes shipping to your house and customs fee, it does NOT include sales tax. The shipping company bills you for sales tax directly. To get the price on the website I use FedEx Great Rates and the mount can only ship on Monday. After it ships, expected delivery time is 2-3 business days. We will send tracking info when your mount ships

Shipping and Return Policy

Canada Shipping and Sales Tax

The shopping cart works for shipping to Canada, just select the correct province. The price on the website includes shipping to your house and customs fee, it does NOT include sales tax. The shipping company bills you for sales tax directly. To get the price on the website I use FedEx Great Rates and the mount can only ship on Monday. After it ships, expected delivery time is 2-3 business days. We will send tracking info when your mount ships

Shipping and Return Policy

United Kingdom Shipping and Sales Tax

The shopping cart works for shipping to the UK. The price on the website includes shipping to your house and customs fee, it does NOT include VAT or any other sales tax. The shipping company bills you for sales tax directly. To get the price on the website I use FedEx Great Rates and the mount can only ship on a certain day of the week, Tuesday I believe. After it ships, expected delivery time is 3 business days. We will send tracking info when your mount ships.

Shipping and Return Policy

United Kingdom Shipping and Sales Tax

The shopping cart works for shipping to the UK. The price on the website includes shipping to your house and customs fee, it does NOT include VAT or any other sales tax. The shipping company bills you for sales tax directly. To get the price on the website I use FedEx Great Rates and the mount can only ship on a certain day of the week, Tuesday I believe. After it ships, expected delivery time is 3 business days. We will send tracking info when your mount ships.

Shipping and Return Policy

International Shipping and Sales Tax

For shipping anywhere else please Contact Us with the shipping address, mount type and we will provide you with a quote. We are more than happy to ship anywhere around the world. Shipping discounts are available for multiple item orders.

Shipping and Return Policy

International Shipping and Sales Tax

For shipping anywhere else please Contact Us with the shipping address, mount type and we will provide you with a quote. We are more than happy to ship anywhere around the world. Shipping discounts are available for multiple item orders.

5 Year Warranty

Our Mounts have been working great for over 5 years, so offering a 5 year warranty is not a problem because we know it isn’t going to cost us anything extra.



Dynamic Mounting guarantees the Down and Out Mount to be free of defects for the product’s warranty period of 5 years. The warranty period begins on the original date of shipping. The limited warranty is intended only for the original purchaser. The warranty will be void if the mount is modified in any way or not installed correctly, including overloading, abuse, or use for any purpose other than specified in our directions. This mount is for indoor use only and the warranty will be voided if the mount is used outdoors. 

Dynamic Mounting is not liable for any damage or injury caused from the use of or the inability to use our mount. To the maximum extent permitted by applicable law, Dynamic Mounting disclaims any responsibility for incidental or consequential damages.



Note: Dynamic Mounting takes no responsibility for damage caused from the fireplace or other heating sources to the television, mount, or other accessories. Damage could be done when the mount is down, out, or even up. It is up to the consumer to take the proper precautions to avoid damage. Electrical equipment can be overheated easier than expected. Dynamic Mounting recommends against having fires in the fireplace whenever there is electrical equipment around.

5 Year Warranty

Our Mounts have been working great for over 5 years, so offering a 5 year warranty is not a problem because we know it isn’t going to cost us anything extra.



Dynamic Mounting guarantees the Down and Out Mount to be free of defects for the product’s warranty period of 5 years. The warranty period begins on the original date of shipping. The limited warranty is intended only for the original purchaser. The warranty will be void if the mount is modified in any way or not installed correctly, including overloading, abuse, or use for any purpose other than specified in our directions. This mount is for indoor use only and the warranty will be voided if the mount is used outdoors. 

Dynamic Mounting is not liable for any damage or injury caused from the use of or the inability to use our mount. To the maximum extent permitted by applicable law, Dynamic Mounting disclaims any responsibility for incidental or consequential damages.



Note: Dynamic Mounting takes no responsibility for damage caused from the fireplace or other heating sources to the television, mount, or other accessories. Damage could be done when the mount is down, out, or even up. It is up to the consumer to take the proper precautions to avoid damage. Electrical equipment can be overheated easier than expected. Dynamic Mounting recommends against having fires in the fireplace whenever there is electrical equipment around.

UL Tested for Safety and Long Life

Our mounts have been independently tested by Underwriters Laboratories for safety and long life. The two main tests that were run on this mount, was a load test and a life cycle test. UL also checks up on us to ensure we are making the mounts to the same quality as the ones that were tested.

• For the load test, UL hung 4 times the rated load on the mount (for the Down and Out line of mounts that was 500 lbs). The mount was able to hold the load without dropping it. So you know the rated load is no problem for the mount.

• For the life cycle test, UL put the max rated load on the mount and moved it through its extents of travel 6000 times without any issues and it could have done much more. This represents moving the mount up and down once a day for 16.4 years.

The following mounts have been UL certified.
Down and Out Mount (Two Stud Standard Version)
Down and Out Swivel Mount (Two Stud Standard Version)
Extra Wall Support (When used with UL Rated Mount)
Up and Over Mount (Two Stud Standard Version)
Up and Over Swivel Mount (Two Stud Standard Version)

Shipping and Return Policy

UL Tested for Safety and Long Life

Our mounts have been independently tested by Underwriters Laboratories for safety and long life. The two main tests that were run on this mount, was a load test and a life cycle test. UL also checks up on us to ensure we are making the mounts to the same quality as the ones that were tested.

• For the load test, UL hung 4 times the rated load on the mount (for the Down and Out line of mounts that was 500 lbs). The mount was able to hold the load without dropping it. So you know the rated load is no problem for the mount.

• For the life cycle test, UL put the max rated load on the mount and moved it through its extents of travel 6000 times without any issues and it could have done much more. This represents moving the mount up and down once a day for 16.4 years.

The following mounts have been UL certified.
Down and Out Mount (Two Stud Standard Version)
Down and Out Swivel Mount (Two Stud Standard Version)
Extra Wall Support (When used with UL Rated Mount)
Up and Over Mount (Two Stud Standard Version)
Up and Over Swivel Mount (Two Stud Standard Version)

Shipping and Return Policy
 

REVIEWS

  •  

    AWESOME

    “We couldn’t be happier with the appearance or the way it operates. It’s a little bit overwhelming when you first receive it because it’s such a well-built mount, but if you just follow the directions it’s not difficult to install. A+”


    PERFECT PRODUCT

    “Kurt, I’m very impressed with your product, I’ve mounted it above a fireplace in an old English flat.
    Adding to the complexity; only half of my mount space is solid; but with a few dynobolts, it’s rock solid.”


    SUPER PRODUCT!!

    “LOVE this mount. Easy install and allows our 60″ to clear our 13″ mantel for optimum viewing! Also want to mention the OUTSTANDING customer service we received with this product!! Highly recommended!”

  •  

    DOWN AND OUT MOUNT WITH SWIVEL

    “Order process logical and efficient. Delivery trackable and quick. Packaged well and complete. Installation instructions were clear and concise. After preparing (drilling and placing lags) brick wall over fireplace mantle, the mount was attached to wall in 10 minutes.”


    EASY INSTALL

    “After looking at the diagram and determining our needs, the mount was easy! Just takes a bit of preplanning. Our 60 inch TV moves up and down over the fireplace mantle which is FANASTIC!”


    OUTSTANDING MOUNTS

    We just built a new home and had hired a Low Voltage Specialist to disegn our media system. They offered us wall mounts with a swivel & tilt, but they had nothing that would swivel, tilt and pull down.”

  •  

    ARRIVED QUICKLY, EASY INSTALLATION, GREAT RESULTS

    “Does exactly what expected. We were impressed with the hardware quality and ease of installation.”


    GREAT PRODUCT, WORKS AS EXPECTED

    “The Dynamic Mount works great and is everything that was advertised. The installation process went fairly smooth. We mounted the bracket above the brick fireplace. We decided to use extra masonary screws to be sure it was mounted securely.”


    BEST PRODUCT EVER.

     

    “First of all it arrived within 3 days. I had a professional A/V guy install the TV and speakers. This is all he does and he said it was by far the best mount he had ever used. It was easy to install, works exactly like they say.”

  •  

    AWESOME!

    “We couldn’t be happier with the appearance or the way it operates. It’s a little bit overwhelming when you first receive it because it’s such a well-built mount, but if you just follow the directions it’s not difficult to install. A+”


    PERFECT PRODUCT!

    “Kurt, I’m very impressed with your product, I’ve mounted it above a fireplace in an old English flat. Adding to the complexity; only half of my mount space is solid; but with a few dynobolts, it’s rock solid.”


    SUPER PRODUCT!!

    “LOVE this mount. Easy install and allows our 60″ to clear our 13″ mantel for optimum viewing! Also want to mention the OUTSTANDING customer service we received with this product!! Highly recommended!”

  •  

    DOWN AND OUT MOUNT WITH SWIVEL

    “Order process logical and efficient. Delivery trackable and quick. Packaged well and complete. Installation instructions were clear and concise. After preparing (drilling and placing lags) brick wall over fireplace mantle, the mount was attached to wall in 10 minutes.”


    EASY INSTALL

    “After looking at the diagram and determining our needs, the mount was easy! Just takes a bit of preplanning. Our 60 inch TV moves up and down over the fireplace mantle which is FANASTIC!”


    OUTSTANDING MOUNTS

    We just built a new home and had hired a Low Voltage Specialist to disegn our media system. They offered us wall mounts with a swivel & tilt, but they had nothing that would swivel, tilt and pull down.”

USES FOR MOUNTS

RESOURCES